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吉祥虎论坛官网_官网◆~

Leistungen

Das MACH-Kompetenzzentrum bietet den teilnehmenden (Fach-)Hochschulen und Universit?ten eine Plattform für den fachlichen Austausch sowie für gemeinsame Aktivit?ten in Form von Workshops, Schulungen oder Vortr?gen.

1. MACH Datenbank des MACH-Kompetenzzentrums

?ber eine VPN-Verbindung k?nnen sich die Mitglieder an der MACH Datenbank des MACH-Kompetenzzentrums anmelden. Dort haben alle Mitglieder Zugriff auf den NRW-spezifischen Hochschulreferenzmandanten der Version 1.85 und k?nnen aktuelle Sachverhalte abbilden, Tests durchführen oder Neuerungen in der Software vorstellen.

2. Mitgliederbereich des MACH-Kompetenzzentrums (Wiki)

Der Mitgliederbereich des MACH-Kompetenzzentrums im BSCW der Heinrich-Heine-Universit?t ist zum 31.12.2019 abgeschaltet worden. Als Alternative steht nun ein Mitgliederbereich im Wiki der Heinrich-Heine-Universit?t zur Verfügung. Diesen erreichen Sie über den folgenden Link. Der Mitgliederbereich im Wiki bietet den Kooperationspartnern die M?glichkeit, sich untereinander in einem geschützten Bereich auszutauschen. Darüber hinaus stellt das MACH-Kompetenzzentrum hier aktuelle Informationen zu 吉祥虎论坛官网, Anleitungen für Software-Konfigurationen und Informationen zu aktuellen Themen zur Verfügung.

3. Ticket-System des MACH-Kompetenzzentrums (OTRS)

Mit Hilfe des Open Ticket Request System (OTRS) des MACH-Kompetenzzentrums werden alle Anfragen der Mitglieder zentral erfasst, klassifiziert und bearbeitet. Alle E-Mails an die zentrale Adresse des MACH-Kompetenzzentrums mach-kompetenz@hhu.de gelangen automatisiert in dieses Ticket-System.

Hinweis: Die Nutzung der oben beschriebenen Infrastruktur zur Information und Kommunikation ist nur für Mitarbeiter der (Fach-)Hochschulen und Universit?ten mit Kooperationsvertrag sowie für die Mitarbeiter des MACH-Kompetenzzentrums m?glich.

Weitere Leistungen:

Auf- und Ausbau der Kommunikationswege zwischen MACH AG und den Mitgliedern des Kompetenzzentrums
Koordination der Anfragen seitens der Mitglieder hinsichtlich der MACH Software (Konfiguration, Einsatz neuer Module etc.), 吉祥虎论坛官网, Schulungen oder in Bezug auf Informationen zu aktuellen Themen.
Koordination der Anforderungen der (Fach-)Hochschulen in Bezug auf Weiterentwicklungen der MACH Software und Erarbeitung von hochschulspezifischen L?sungen in Zusammenarbeit mit der MACH AG und den beteiligten Mitgliedern des MACH-Kompetenzzentrums.
Zentrale Anlaufstelle für übergreifende Beratung, Unterstützung und bei Bedarf Koordination von Schulung.

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